FREQUENTLY ASKED QuestionS:
You can book our services in several ways. Use our simple contact form, chat with our AI assistant Repairo for instant support and quotes, or send us your details via WhatsApp. Repairo can help you understand our services, provide a rough quote, and even book you in. Once confirmed, your job details will be uploaded to our Customer Portal for easy tracking.
Yes, we provide a warranty on most of our repair services to ensure your satisfaction and peace of mind. The length of the warranty depends on the type of repair and materials used. If you have any concerns post-repair, our team is here to help.
Our team is experienced with a wide range of materials, including leather, fabric upholstery, and various types of furniture frames. From sofas and armchairs to vehicle interiors, we’ve got you covered.
Yes, Repairo can provide a rough quote based on the information and photos you provide. This estimate will be reviewed by our technicians for final confirmation, ensuring an accurate and fair price.
No, TFRC offers a convenient in-home service. Our expert technicians come to you, equipped to handle the repair on-site, so you don’t have to worry about moving heavy or delicate items.
Yes! If you prefer to speak with a technician directly, Repairo can collect your details, and a human technician will contact you via phone or WhatsApp to discuss your repair needs and answer any specific questions.
Repairo is highly accurate with quotes, but they are still reviewed by our human technicians for final approval. While quotes are generally on point, the final price may vary slightly based on the specifics of your repair needs. Please note, Repairo is in its beta stage and continuously improving!
Absolutely! Once your booking is confirmed, you’ll receive access to our Customer Portal, where you can check real-time updates on your repair’s progress, view appointment details, and see photos of the work in progress.
Yes, TFRC is committed to sustainability. For services like upholstery cleaning and foam replacement, we use eco-friendly cleaning products and foam options that are safe for your family and the environment.
Repair times vary based on the type and extent of the damage. For smaller repairs like stitching or minor cleaning, the job may be completed in a single visit. Larger repairs or restorations may take longer. Repairo or our team can provide an estimated timeline once your booking is confirmed.
You can make payments through our secure Customer Portal or in person, depending on your preference. Our portal makes it easy to manage invoices, track your repair, and complete payment—all in one place.
Our technicians are highly trained and experienced, with a background in furniture repair and upholstery restoration. TFRC has a 5-star reputation for quality service, and we strive to uphold that standard with every repair.